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Terms & conditions

TERMS AND CONDITIONS

Terms and conditions

Ready to ship orders are shipped latest 2 days after order date. Custom orders are shipped after a processing time of 4-6 weeks. Both standard and traceable orders are shipped with Posta. 

During the Holidays, the processing time of custom orders may be longer than 4 weeks. If that is the case, you will be informed.


Shipping
Domestic shipping: 50 DKK 




Traceable shipping
For orders with tracking number, the shipping costs 50 DKK extra. With traceable shipping you can track your order from ship date to arrival, and it is insured. 


Domestic shipping 3 days



Returns
We offer you Free returns on unused and unwashed items in within 14 days, except for custom orders and PDF knitting patterns.